Call Detail Records Administration Guide for Cisco Unified Communications Manager, Release 11.5(1)
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Mobile phone initiates Dial
via Office Reverse Callback – A mobile phone with a device name of BOTSAU,
a mobile number of 2145551234, and an enterprise number of 1000 invokes the
dial-via-office Reverse callback feature to place a call to extension 2000. The
MAC address of the called device is SEP001FCAE90004. The IP address of the SIP
gateway is 10.194.108.70. The total call duration is 55 seconds.Field
Dial
via Office Reverse Callback CDRorigCallTerminationOnBehalfOf
0
destCallTerminationOnBehalfOf
12
origCalledRedirectOnBehalfOf
24
lastRedirectOnBehalfOf
24
joinOnBehalfOf
24
origCalledPartyRedirectReason
401
lastRedirectReason
401
origDeviceName
10.194.108.70
destDeviceName
SEP001FCAE9004
finalCalledPartyNumber
2000
huntPilotDN
mobileCallingPartyNumber
2145551234
finalMobileCalledPartyNumber
origMobileDeviceName
BOTSAU
destMobileDeviceName
origMobileCallDuration
55
destMobileCallDuration
mobileCallType
1
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Mobile phone initiates Dial
via Office Forward – Mobile phone 2145551234 initiates the Dial via Office
Forward feature to place a call. The mobile phone has a device name of BOTSAU
and is mapped to enterprise number 1000. The called number is extension 823006
with a device MAC address of SEP001FCAE90004. The call crosses a SIP gateway at
10.194.108.70 and lasts for a total duration of 120 seconds.Field
Dial
via Office Forward CDRorigCallTerminationOnBehalfOf
0
destCallTerminationOnBehalfOf
12
origCalledRedirectOnBehalfOf
0
lastRedirectOnBehalfOf
0
joinOnBehalfOf
0
origCalledPartyRedirectReason
0
lastRedirectReason
0
origDeviceName
10.194.108.70
destDeviceName
SEP001FCAE90004
finalCalledPartyNumber
823006
huntPilotDN
mobileCallingPartyNumber
2145551234
finalMobileCalledPartyNumber
origMobileDeviceName
BOTSAU
destMobileDeviceName
origMobileCallDuration
120
destMobileCallDuration
0
mobileCallType
2
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Call to remote destination is rerouted to enterprise number – Cisco Unified IP Phone SEP001FCAE90004, at extension 2000, dials mobile number 2145551234. The destination mobile phone
is mapped to enterprise number 1000 and has the Reroute Remote Destination Calls to Enterprise Number service parameter enabled
in Unified Communications Manager. Unified Communications Manager reroutes the mobile call to enterprise number 1000. The
call crosses SIP gateway GW_SIP and lasts for a total duration of 60 seconds.Field
Reroute Remote Detination CDR
origCallTerminationOnBehalfOf
0
destCallTerminationOnBehalfOf
12
origCalledRedirectOnBehalfOf
24
lastRedirectOnBehalfOf
24
joinOnBehalfOf
0
origCalledPartyRedirectReason
783
lastRedirectReason
783
origDeviceName
SEP001FCAE90004
destDeviceName
GW_SIP
finalCalledPartyNumber
1000
huntPilotDN
mobileCallingPartyNumber
finalMobileCalledPartyNumber
2145551234
origMobileDeviceName
destMobileDeviceName
2145551234:rdp
origMobileCallDuration
0
destMobileCallDuration
60
mobileCallType
4
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Mobile phone invokes deskphone call pickup – Cisco Unified IP Phone SEP001FCAE90004 calls extension 1000, which is shared between a desk phone and a mobile device.
The mobile phone answers the call and then hangs up, triggering the desktop pickup feature. The desktop call pickup timer
runs for about 10 seconds before expiring. After the timer expires, the call is resumed on a Wi-Fi device for another 10 seconds.Field
Desktop Call Pickup CDR
origCallTerminationOnBehalfOf
0
destCallTerminationOnBehalfOf
12
origCalledRedirectOnBehalfOf
0
lastRedirectOnBehalfOf
0
joinOnBehalfOf
0
origCalledPartyRedirectReason
0
lastRedirectReason
0
origDeviceName
SEP001FCAE90004
destDeviceName
GW_SIP
finalCalledPartyNumber
1000
huntPilotDN
mobileCallingPartyNumber
finalMobileCalledPartyNumber
origMobileDeviceName
destMobileDeviceName
origMobileCallDuration
0
destMobileCallDuration
10
mobileCallType
8
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Mobile Connect Call –
Single Number Reach Voicemail policy set to Timer Control – Cisco Unified
IP Phone SEP001FCAE90004, at extension 2000, calls enterprise number 1000.
Mobile Connect is invoked and both the desk phone and mobile phone ring. The
mobile phone uses a mobile identity with a device name of BOTSARAH. The Single
Number Reach Voicemail policy is set to Timer Control. The call traverses a SIP
gateway and lasts for 10 minutes.Field
CDR
origCallTerminationOnBehalfOf
0
destCallTerminationOnBehalfOf
12
origCalledRedirectOnBehalfOf
0
lastRedirectOnBehalfOf
0
joinOnBehalfOf
0
origCalledPartyRedirectReason
0
lastRedirectReason
0
origDeviceName
SEP001FCAE90004
destDeviceName
GW_SIP
finalCalledPartyNumber
1000
huntPilotDN
mobileCallingPartyNumber
finalMobileCalledPartyNumber
2145551234
origMobileDeviceName
destMobileDeviceName
BOTSARAH
origMobileCallDuration
0
destMobileCallDuration
10
mobileCallType
8
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Mobile Connect Call –
Single Number Reach Voicemail Policy set to UserControl Mode -Cisco Unified
IP Phone SEP001FCAE91231 at enterprise number 238011 calls across a SIP
gateway, GW_SIP. The called party is SEP001FCEA91289, at enterprise number
238006 and mobile number 14089022179. Three CDRs are produced.Field
Announcement to user
Duration Call
IP
Phone to Mobile PhoneorigCallTerminationOnBehalfOf
24
24
12
destCallTerminationOnBehalfOf
24
24
24
origCalledRedirectOnBehalfOf
24
24
24
lastRedirectOnBehalfOf
24
24
24
joinOnBehalfOf
0
0
24
origCalledPartyRedirectReason
335
335
335
lastRedirectReason
335
335
335
origDeviceName
SEP001FCAE91231
ParkingLotDevice
SEP001FCAE91231
destDeviceName
GW_SIP
GW_SIP
GW_SIP
finalCalledPartyNumber
238006
238006
238006
huntPilotDN
mobileCallingPartyNumber
finalMobileCalledPartyNumber
14089022179
14089022179
14089022179
origMobileDeviceName
destMobileDeviceName
14089022179:rdp
14089022179:rdp
14089022179:rdp
origMobileCallDuration
0
0
destMobileCallDuration
3
6
mobileCallType
8
8
8
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Mobile phone makes an Enterprise Feature Access (EFA) call with two-stage dialing – Remote destination deepak-RDP, at 4089022179 with shared-line desk phone SEP001EBE90DE95 and enterprise number 238006,
calls internal desk phone SEP001FCAE91231, at enterprise number 238011, using Enterprise Feature Access two-stage dialing.
Total call duration is 30 seconds. Two CDRs are produced: one for the mobile phone dialing the EFA access codes into Unified
Communications Manager and the second for the mobile phone to desk phone conversation.Field
Mobile Phone to Unified Communications Manager
Mobile Phone to Desk Phone
origCallTerminationOnBehalfOf
24
12
destCallTerminationOnBehalfOf
24
24
origCalledRedirectOnBehalfOf
24
24
lastRedirectOnBehalfOf
24
24
joinOnBehalfOf
24
24
origCalledPartyRedirectReason
402
402
lastRedirectReason
402
402
origDeviceName
GW_SIP
GW_SIP
destDeviceName
ParkingLotDevice
SEP001FCAE91231
finalCalledPartyNumber
00111101001
238011
huntPilotDN
mobileCallingPartyNumber
14089022179
14089022179
finalMobileCalledPartyNumber
origMobileDeviceName
14089022179:rdp
14089022179:rdp
destMobileDeviceName
origMobileCallDuration
5
25
destMobileCallDuration
0
mobileCallType
32
32
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Mobile phone makes a Mobile Voice Access call – Remote destination 4089022179, with shared line desk phone SEP001EBE90DE95 at enterprise number 238006, uses Mobile Voice
Access to call an internal desk phone SEP00000000000002 at enterprise number 238011. The remote destination has a remote destination
profile of deepak-rdp. The call traverses SIP gateway GW_SIP and lasts for 60 seconds.Field
Mobile Phone to Desk Phone
origCallTerminationOnBehalfOf
12
destCallTerminationOnBehalfOf
0
origCalledRedirectOnBehalfOf
24
lastRedirectOnBehalfOf
24
joinOnBehalfOf
24
origCalledPartyRedirectReason
399
lastRedirectReason
399
origDeviceName
GW_SIP
destDeviceName
SEP00000000000002
finalCalledPartyNumber
238011
huntPilotDN
mobileCallingPartyNumber
14089022179
finalMobileCalledPartyNumber
origMobileDeviceName
14089022179:rdp
destMobileDeviceName
origMobileCallDuration
60
destMobileCallDuration
mobileCallType
16
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Mobility Hand-In –
Cisco Unified IP Phone SEP001FCAE91231 at enterprise number 238011, calls
enterprise number 238006, which is unregistered on the VoIP side, but
registered to the smartphone TCTSAU. The mobile identity of the smartphone is
14089022179. At the beginning of the call TCTSAU is located in a cellular
network, but the device moves into Wi-Fi range and the Hand-In feature is
invoked to move the call into the enterprise. The total call duration is 85
seconds, with the called device in Wi-Fi range for the last 30 seconds.Field
IP
Phone to Cellular PhoneIP
Phone to IP PhoneorigCallTerminationOnBehalfOf
24
12
destCallTerminationOnBehalfOf
24
24
origCalledRedirectOnBehalfOf
0
0
lastRedirectOnBehalfOf
0
24
joinOnBehalfOf
0
24
origCalledPartyRedirectReason
0
303
lastRedirectReason
0
303
origDeviceName
SEP001FCAE91231
SEP001FCAE91231
destDeviceName
GW_SIP
TCTSAU
finalCalledPartyNumber
238006
238006
huntPilotDN
mobileCallingPartyNumber
finalMobileCalledPartyNumber
14089022179
origMobileDeviceName
destMobileDeviceName
TCTSAU
origMobileCallDuration
0
0
destMobileCallDuration
55
mobileCallType
8
72
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Mobility Hand-Out –
Cisco Unified IP Phone SEP001FCAE94005 at enterprise number 238011, calls a
dual-mode smartphone with a mobile identity of 14089022179, at enterprise
number 238006. The smartphone is in local Wi-Fi range when the call is answered
and the two parties speak for 27 seconds. The smartphone moves out of the
enterprise network and the call is switched to the cell network, after which
the parties continue to speak for another 25 seconds.Field
IP
Phone to IP PhoneIP
Phone to Cell NetworkorigCallTerminationOnBehalfOf
24
0
destCallTerminationOnBehalfOf
24
12
origCalledRedirectOnBehalfOf
0
0
lastRedirectOnBehalfOf
0
24
joinOnBehalfOf
0
24
origCalledPartyRedirectReason
0
0
lastRedirectReason
0
319
origDeviceName
SEP001FCAE94005
SEP001FCAE94005
destDeviceName
TCTSAU
GW_SIP
finalCalledPartyNumber
238006
238006
huntPilotDN
mobileCallingPartyNumber
finalMobileCalledPartyNumber
14089022179
origMobileDeviceName
destMobileDeviceName
TCTSAU
origMobileCallDuration
0
0
destMobileCallDuration
0
23
mobileCallType
0
128
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Mobile phone invokes Least Cost Routing Hand-Out using Dial via Office Reverse Callback – A dual-mode phone, BOTSAU, with a mobile identity of 14089022179, is within the enterprise wifi network and registered
to enterprise number 238006. The phone invokes Dial via Office Reverse Callback (DVOR) using least cost routing to call enterprise
number 238011. The two parties speak for 25 seconds, but the mobile phone moves out of Wi-Fi range, triggering the handout
feature to the cellular network. On the cell network, the two parties speak for another 35 seconds.Field
DVOR
callbackIP
phone to IP phoneMobile phone to IP phone
origCallTerminationOnBehalfOf
24
24
0
destCallTerminationOnBehalfOf
24
24
12
origCalledRedirectOnBehalfOf
0
0
0
lastRedirectOnBehalfOf
0
0
24
joinOnBehalfOf
0
0
24
origCalledPartyRedirectReason
0
0
0
lastRedirectReason
0
0
319
origDeviceName
ParkingLotDevice
BOTSAU
GW_SIP
destDeviceName
GW_SIP
SEP001FCAE91231
SEP001FCAE91231
finalCalledPartyNumber
238006
238011
238011
huntPilotDN
mobileCallingPartyNumber
14089022179
finalMobileCalledPartyNumber
14089022179
origMobileDeviceName
BOTSAU
destMobileDeviceName
BOTSAU
origMobileCallDuration
0
0
35
destMobileCallDuration
0
0
mobileCallType
0
0
512
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Mobile Phone invokes Least
Cost Routing Hand-Out using Dial via Office Forward – A dual-mode phone,
BOTSAU, with a mobile number of 14089022179, is mapped to enterprise number
238006 and is within Wi-Fi range of the enterprise. The phone invokes Dial via
Office Forward with least cost routing to place a call to enterprise number
238011, which is registered to a Cisco Unified IP Phone SEP001FCAE91006. The
two parties talk for 30 seconds before the mobile phone moves out of Wi-Fi
range and the call is handed out to the cell network, following which the call
continues for another 25 seconds.Field
IP
Phone to IP PhoneMobile Phone to IP Phone
origCallTerminationOnBehalfOf
24
12
destCallTerminationOnBehalfOf
24
0
origCalledRedirectOnBehalfOf
0
0
lastRedirectOnBehalfOf
0
24
joinOnBehalfOf
0
24
origCalledPartyRedirectReason
0
0
lastRedirectReason
0
319
origDeviceName
BOTSAU
GW_SIP
destDeviceName
SEP001FCAE91006
SEP001FCAE91006
finalCalledPartyNumber
238011
238011
huntPilotDN
mobileCallingPartyNumber
14089022179
finalMobileCalledPartyNumber
origMobileDeviceName
BOTSAU
destMobileDeviceName
origMobileCallDuration
0
0
destMobileCallDuration
0
25
mobileCallType
0
130
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Send Call to Mobile – A Cisco Unified IP Phone SEP001FCAE90001 at 238011, makes a call to enterprise number 238006. The called party answers
the call on Cisco Unified IP Phone SEP001FCAE90022. The conversation continues for 45 seconds before the called party presses
the Mobility softkey to send the call to the mobile phone, BOTSAU, at 12145551234. The call continues on the mobile phone
for another 35 seconds. The total call duration is 55 seconds.Field
Announcement
IP
Phone to IP PhoneIP
Phone to Mobile PhoneorigCallTerminationOnBehalfOf
24
24
24
destCallTerminationOnBehalfOf
24
24
12
origCalledRedirectOnBehalfOf
0
0
0
lastRedirectOnBehalfOf
0
0
24
joinOnBehalfOf
0
0
24
origCalledPartyRedirectReason
0
0
0
lastRedirectReason
0
0
415
origDeviceName
SEP001FCAE90001
SEP001FCAE90001
SEP001FCAE90001
destDeviceName
GW_SIP
SEP001FCAE90022
GW_SIP
finalCalledPartyNumber
238006
238006
238006
huntPilotDN
mobileCallingPartyNumber
finalMobileCalledPartyNumber
12145551234
12145551234
origMobileDeviceName
destMobileDeviceName
BOTSAU
BOTSAU
origMobileCallDuration
0
0
0
destMobileCallDuration
0
0
35
mobileCallType
0
0
2048
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Session Handoff – Cisco
Unified IP Phone SEP001FCAE90001, at extension 1000, calls extension 2500. The
phone rings at both a desk phone and a mobile phone. The called party answers
on a mobile phone, BOTSAU at mobile number 2145551234 and a conversation
begins. After 35 seconds, the called party triggers the Session Handoff feature
and transfers the call to a desk phone. The call continues on desk phone
SEP001FCAE90022 for another 60 seconds.Field
Parking Lot to Desk Phone
IP
Phone to Mobile PhoneIP
Phone to IP PhoneorigCallTerminationOnBehalfOf
24
24
24
destCallTerminationOnBehalfOf
24
24
12
origCalledRedirectOnBehalfOf
0
0
0
lastRedirectOnBehalfOf
0
0
24
joinOnBehalfOf
0
0
24
origCalledPartyRedirectReason
0
0
0
lastRedirectReason
0
0
403
origDeviceName
SEP001FCAE90001
SEP001FCAE90001
SEP001FCAE90001
destDeviceName
SEP001FCAE90022
BOTSARAH
SEP001FCAE90022
finalCalledPartyNumber
2500
2500
2500
huntPilotDN
mobileCallingPartyNumber
finalMobileCalledPartyNumber
2145551234
origMobileDeviceName
destMobileDeviceName
BOTSARAH
origMobileCallDuration
0
0
0
destMobileCallDuration
0
15
10
mobileCallType
0
0
5096
The following
examples demonstrate how mobility features display in CDR records: