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Call Detail Records Administration Guide for Cisco Unified Communications Manager, Release 11.5(1)

    The following
    examples demonstrate how mobility features display in CDR records:

  1. Mobile phone initiates Dial
    via Office Reverse Callback
    – A mobile phone with a device name of BOTSAU,
    a mobile number of 2145551234, and an enterprise number of 1000 invokes the
    dial-via-office Reverse callback feature to place a call to extension 2000. The
    MAC address of the called device is SEP001FCAE90004. The IP address of the SIP
    gateway is 10.194.108.70. The total call duration is 55 seconds.

    Field

    Dial
    via Office Reverse Callback CDR

    origCallTerminationOnBehalfOf

    0

    destCallTerminationOnBehalfOf

    12

    origCalledRedirectOnBehalfOf

    24

    lastRedirectOnBehalfOf

    24

    joinOnBehalfOf

    24

    origCalledPartyRedirectReason

    401

    lastRedirectReason

    401

    origDeviceName

    10.194.108.70

    destDeviceName

    SEP001FCAE9004

    finalCalledPartyNumber

    2000

    huntPilotDN

    mobileCallingPartyNumber

    2145551234

    finalMobileCalledPartyNumber

    origMobileDeviceName

    BOTSAU

    destMobileDeviceName

    origMobileCallDuration

    55

    destMobileCallDuration

    mobileCallType

    1

  2. Mobile phone initiates Dial
    via Office Forward
    – Mobile phone 2145551234 initiates the Dial via Office
    Forward feature to place a call. The mobile phone has a device name of BOTSAU
    and is mapped to enterprise number 1000. The called number is extension 823006
    with a device MAC address of SEP001FCAE90004. The call crosses a SIP gateway at
    10.194.108.70 and lasts for a total duration of 120 seconds.

    Field

    Dial
    via Office Forward CDR

    origCallTerminationOnBehalfOf

    0

    destCallTerminationOnBehalfOf

    12

    origCalledRedirectOnBehalfOf

    0

    lastRedirectOnBehalfOf

    0

    joinOnBehalfOf

    0

    origCalledPartyRedirectReason

    0

    lastRedirectReason

    0

    origDeviceName

    10.194.108.70

    destDeviceName

    SEP001FCAE90004

    finalCalledPartyNumber

    823006

    huntPilotDN

    mobileCallingPartyNumber

    2145551234

    finalMobileCalledPartyNumber

    origMobileDeviceName

    BOTSAU

    destMobileDeviceName

    origMobileCallDuration

    120

    destMobileCallDuration

    0

    mobileCallType

    2

  3. Call to remote destination is rerouted to enterprise number – Cisco Unified IP Phone SEP001FCAE90004, at extension 2000, dials mobile number 2145551234. The destination mobile phone
    is mapped to enterprise number 1000 and has the Reroute Remote Destination Calls to Enterprise Number service parameter enabled
    in Unified Communications Manager. Unified Communications Manager reroutes the mobile call to enterprise number 1000. The
    call crosses SIP gateway GW_SIP and lasts for a total duration of 60 seconds.

    Field

    Reroute Remote Detination CDR

    origCallTerminationOnBehalfOf

    0

    destCallTerminationOnBehalfOf

    12

    origCalledRedirectOnBehalfOf

    24

    lastRedirectOnBehalfOf

    24

    joinOnBehalfOf

    0

    origCalledPartyRedirectReason

    783

    lastRedirectReason

    783

    origDeviceName

    SEP001FCAE90004

    destDeviceName

    GW_SIP

    finalCalledPartyNumber

    1000

    huntPilotDN

    mobileCallingPartyNumber

    finalMobileCalledPartyNumber

    2145551234

    origMobileDeviceName

    destMobileDeviceName

    2145551234:rdp

    origMobileCallDuration

    0

    destMobileCallDuration

    60

    mobileCallType

    4

  4. Mobile phone invokes deskphone call pickup – Cisco Unified IP Phone SEP001FCAE90004 calls extension 1000, which is shared between a desk phone and a mobile device.
    The mobile phone answers the call and then hangs up, triggering the desktop pickup feature. The desktop call pickup timer
    runs for about 10 seconds before expiring. After the timer expires, the call is resumed on a Wi-Fi device for another 10 seconds.

    Field

    Desktop Call Pickup CDR

    origCallTerminationOnBehalfOf

    0

    destCallTerminationOnBehalfOf

    12

    origCalledRedirectOnBehalfOf

    0

    lastRedirectOnBehalfOf

    0

    joinOnBehalfOf

    0

    origCalledPartyRedirectReason

    0

    lastRedirectReason

    0

    origDeviceName

    SEP001FCAE90004

    destDeviceName

    GW_SIP

    finalCalledPartyNumber

    1000

    huntPilotDN

    mobileCallingPartyNumber

    finalMobileCalledPartyNumber

    origMobileDeviceName

    destMobileDeviceName

    origMobileCallDuration

    0

    destMobileCallDuration

    10

    mobileCallType

    8

  5. Mobile Connect Call –
    Single Number Reach Voicemail policy set to Timer Control
    – Cisco Unified
    IP Phone SEP001FCAE90004, at extension 2000, calls enterprise number 1000.
    Mobile Connect is invoked and both the desk phone and mobile phone ring. The
    mobile phone uses a mobile identity with a device name of BOTSARAH. The Single
    Number Reach Voicemail policy is set to Timer Control. The call traverses a SIP
    gateway and lasts for 10 minutes.

    Field

    CDR

    origCallTerminationOnBehalfOf

    0

    destCallTerminationOnBehalfOf

    12

    origCalledRedirectOnBehalfOf

    0

    lastRedirectOnBehalfOf

    0

    joinOnBehalfOf

    0

    origCalledPartyRedirectReason

    0

    lastRedirectReason

    0

    origDeviceName

    SEP001FCAE90004

    destDeviceName

    GW_SIP

    finalCalledPartyNumber

    1000

    huntPilotDN

    mobileCallingPartyNumber

    finalMobileCalledPartyNumber

    2145551234

    origMobileDeviceName

    destMobileDeviceName

    BOTSARAH

    origMobileCallDuration

    0

    destMobileCallDuration

    10

    mobileCallType

    8

  6. Mobile Connect Call –
    Single Number Reach Voicemail Policy set to UserControl Mode
    -Cisco Unified
    IP Phone SEP001FCAE91231 at enterprise number 238011 calls across a SIP
    gateway, GW_SIP. The called party is SEP001FCEA91289, at enterprise number
    238006 and mobile number 14089022179. Three CDRs are produced.

    Field

    Announcement to user

    Duration Call

    IP
    Phone to Mobile Phone

    origCallTerminationOnBehalfOf

    24

    24

    12

    destCallTerminationOnBehalfOf

    24

    24

    24

    origCalledRedirectOnBehalfOf

    24

    24

    24

    lastRedirectOnBehalfOf

    24

    24

    24

    joinOnBehalfOf

    0

    0

    24

    origCalledPartyRedirectReason

    335

    335

    335

    lastRedirectReason

    335

    335

    335

    origDeviceName

    SEP001FCAE91231

    ParkingLotDevice

    SEP001FCAE91231

    destDeviceName

    GW_SIP

    GW_SIP

    GW_SIP

    finalCalledPartyNumber

    238006

    238006

    238006

    huntPilotDN

    mobileCallingPartyNumber

    finalMobileCalledPartyNumber

    14089022179

    14089022179

    14089022179

    origMobileDeviceName

    destMobileDeviceName

    14089022179:rdp

    14089022179:rdp

    14089022179:rdp

    origMobileCallDuration

    0

    0

    destMobileCallDuration

    3

    6

    mobileCallType

    8

    8

    8

  7. Mobile phone makes an Enterprise Feature Access (EFA) call with two-stage dialing – Remote destination deepak-RDP, at 4089022179 with shared-line desk phone SEP001EBE90DE95 and enterprise number 238006,
    calls internal desk phone SEP001FCAE91231, at enterprise number 238011, using Enterprise Feature Access two-stage dialing.
    Total call duration is 30 seconds. Two CDRs are produced: one for the mobile phone dialing the EFA access codes into Unified
    Communications Manager and the second for the mobile phone to desk phone conversation.

    Field

    Mobile Phone to Unified Communications Manager

    Mobile Phone to Desk Phone

    origCallTerminationOnBehalfOf

    24

    12

    destCallTerminationOnBehalfOf

    24

    24

    origCalledRedirectOnBehalfOf

    24

    24

    lastRedirectOnBehalfOf

    24

    24

    joinOnBehalfOf

    24

    24

    origCalledPartyRedirectReason

    402

    402

    lastRedirectReason

    402

    402

    origDeviceName

    GW_SIP

    GW_SIP

    destDeviceName

    ParkingLotDevice

    SEP001FCAE91231

    finalCalledPartyNumber

    00111101001

    238011

    huntPilotDN

    mobileCallingPartyNumber

    14089022179

    14089022179

    finalMobileCalledPartyNumber

    origMobileDeviceName

    14089022179:rdp

    14089022179:rdp

    destMobileDeviceName

    origMobileCallDuration

    5

    25

    destMobileCallDuration

    0

    mobileCallType

    32

    32

  8. Mobile phone makes a Mobile Voice Access call – Remote destination 4089022179, with shared line desk phone SEP001EBE90DE95 at enterprise number 238006, uses Mobile Voice
    Access to call an internal desk phone SEP00000000000002 at enterprise number 238011. The remote destination has a remote destination
    profile of deepak-rdp. The call traverses SIP gateway GW_SIP and lasts for 60 seconds.

    Field

    Mobile Phone to Desk Phone

    origCallTerminationOnBehalfOf

    12

    destCallTerminationOnBehalfOf

    0

    origCalledRedirectOnBehalfOf

    24

    lastRedirectOnBehalfOf

    24

    joinOnBehalfOf

    24

    origCalledPartyRedirectReason

    399

    lastRedirectReason

    399

    origDeviceName

    GW_SIP

    destDeviceName

    SEP00000000000002

    finalCalledPartyNumber

    238011

    huntPilotDN

    mobileCallingPartyNumber

    14089022179

    finalMobileCalledPartyNumber

    origMobileDeviceName

    14089022179:rdp

    destMobileDeviceName

    origMobileCallDuration

    60

    destMobileCallDuration

    mobileCallType

    16

  9. Mobility Hand-In
    Cisco Unified IP Phone SEP001FCAE91231 at enterprise number 238011, calls
    enterprise number 238006, which is unregistered on the VoIP side, but
    registered to the smartphone TCTSAU. The mobile identity of the smartphone is
    14089022179. At the beginning of the call TCTSAU is located in a cellular
    network, but the device moves into Wi-Fi range and the Hand-In feature is
    invoked to move the call into the enterprise. The total call duration is 85
    seconds, with the called device in Wi-Fi range for the last 30 seconds.

    Field

    IP
    Phone to Cellular Phone

    IP
    Phone to IP Phone

    origCallTerminationOnBehalfOf

    24

    12

    destCallTerminationOnBehalfOf

    24

    24

    origCalledRedirectOnBehalfOf

    0

    0

    lastRedirectOnBehalfOf

    0

    24

    joinOnBehalfOf

    0

    24

    origCalledPartyRedirectReason

    0

    303

    lastRedirectReason

    0

    303

    origDeviceName

    SEP001FCAE91231

    SEP001FCAE91231

    destDeviceName

    GW_SIP

    TCTSAU

    finalCalledPartyNumber

    238006

    238006

    huntPilotDN

    mobileCallingPartyNumber

    finalMobileCalledPartyNumber

    14089022179

    origMobileDeviceName

    destMobileDeviceName

    TCTSAU

    origMobileCallDuration

    0

    0

    destMobileCallDuration

    55

    mobileCallType

    8

    72

  10. Mobility Hand-Out
    Cisco Unified IP Phone SEP001FCAE94005 at enterprise number 238011, calls a
    dual-mode smartphone with a mobile identity of 14089022179, at enterprise
    number 238006. The smartphone is in local Wi-Fi range when the call is answered
    and the two parties speak for 27 seconds. The smartphone moves out of the
    enterprise network and the call is switched to the cell network, after which
    the parties continue to speak for another 25 seconds.

    Field

    IP
    Phone to IP Phone

    IP
    Phone to Cell Network

    origCallTerminationOnBehalfOf

    24

    0

    destCallTerminationOnBehalfOf

    24

    12

    origCalledRedirectOnBehalfOf

    0

    0

    lastRedirectOnBehalfOf

    0

    24

    joinOnBehalfOf

    0

    24

    origCalledPartyRedirectReason

    0

    0

    lastRedirectReason

    0

    319

    origDeviceName

    SEP001FCAE94005

    SEP001FCAE94005

    destDeviceName

    TCTSAU

    GW_SIP

    finalCalledPartyNumber

    238006

    238006

    huntPilotDN

    mobileCallingPartyNumber

    finalMobileCalledPartyNumber

    14089022179

    origMobileDeviceName

    destMobileDeviceName

    TCTSAU

    origMobileCallDuration

    0

    0

    destMobileCallDuration

    0

    23

    mobileCallType

    0

    128

  11. Mobile phone invokes Least Cost Routing Hand-Out using Dial via Office Reverse Callback – A dual-mode phone, BOTSAU, with a mobile identity of 14089022179, is within the enterprise wifi network and registered
    to enterprise number 238006. The phone invokes Dial via Office Reverse Callback (DVOR) using least cost routing to call enterprise
    number 238011. The two parties speak for 25 seconds, but the mobile phone moves out of Wi-Fi range, triggering the handout
    feature to the cellular network. On the cell network, the two parties speak for another 35 seconds.

    Field

    DVOR
    callback

    IP
    phone to IP phone

    Mobile phone to IP phone

    origCallTerminationOnBehalfOf

    24

    24

    0

    destCallTerminationOnBehalfOf

    24

    24

    12

    origCalledRedirectOnBehalfOf

    0

    0

    0

    lastRedirectOnBehalfOf

    0

    0

    24

    joinOnBehalfOf

    0

    0

    24

    origCalledPartyRedirectReason

    0

    0

    0

    lastRedirectReason

    0

    0

    319

    origDeviceName

    ParkingLotDevice

    BOTSAU

    GW_SIP

    destDeviceName

    GW_SIP

    SEP001FCAE91231

    SEP001FCAE91231

    finalCalledPartyNumber

    238006

    238011

    238011

    huntPilotDN

    mobileCallingPartyNumber

    14089022179

    finalMobileCalledPartyNumber

    14089022179

    origMobileDeviceName

    BOTSAU

    destMobileDeviceName

    BOTSAU

    origMobileCallDuration

    0

    0

    35

    destMobileCallDuration

    0

    0

    mobileCallType

    0

    0

    512

  12. Mobile Phone invokes Least
    Cost Routing Hand-Out using Dial via Office Forward
    – A dual-mode phone,
    BOTSAU, with a mobile number of 14089022179, is mapped to enterprise number
    238006 and is within Wi-Fi range of the enterprise. The phone invokes Dial via
    Office Forward with least cost routing to place a call to enterprise number
    238011, which is registered to a Cisco Unified IP Phone SEP001FCAE91006. The
    two parties talk for 30 seconds before the mobile phone moves out of Wi-Fi
    range and the call is handed out to the cell network, following which the call
    continues for another 25 seconds.

    Field

    IP
    Phone to IP Phone

    Mobile Phone to IP Phone

    origCallTerminationOnBehalfOf

    24

    12

    destCallTerminationOnBehalfOf

    24

    0

    origCalledRedirectOnBehalfOf

    0

    0

    lastRedirectOnBehalfOf

    0

    24

    joinOnBehalfOf

    0

    24

    origCalledPartyRedirectReason

    0

    0

    lastRedirectReason

    0

    319

    origDeviceName

    BOTSAU

    GW_SIP

    destDeviceName

    SEP001FCAE91006

    SEP001FCAE91006

    finalCalledPartyNumber

    238011

    238011

    huntPilotDN

    mobileCallingPartyNumber

    14089022179

    finalMobileCalledPartyNumber

    origMobileDeviceName

    BOTSAU

    destMobileDeviceName

    origMobileCallDuration

    0

    0

    destMobileCallDuration

    0

    25

    mobileCallType

    0

    130

  13. Send Call to Mobile – A Cisco Unified IP Phone SEP001FCAE90001 at 238011, makes a call to enterprise number 238006. The called party answers
    the call on Cisco Unified IP Phone SEP001FCAE90022. The conversation continues for 45 seconds before the called party presses
    the Mobility softkey to send the call to the mobile phone, BOTSAU, at 12145551234. The call continues on the mobile phone
    for another 35 seconds. The total call duration is 55 seconds.

    Field

    Announcement

    IP
    Phone to IP Phone

    IP
    Phone to Mobile Phone

    origCallTerminationOnBehalfOf

    24

    24

    24

    destCallTerminationOnBehalfOf

    24

    24

    12

    origCalledRedirectOnBehalfOf

    0

    0

    0

    lastRedirectOnBehalfOf

    0

    0

    24

    joinOnBehalfOf

    0

    0

    24

    origCalledPartyRedirectReason

    0

    0

    0

    lastRedirectReason

    0

    0

    415

    origDeviceName

    SEP001FCAE90001

    SEP001FCAE90001

    SEP001FCAE90001

    destDeviceName

    GW_SIP

    SEP001FCAE90022

    GW_SIP

    finalCalledPartyNumber

    238006

    238006

    238006

    huntPilotDN

    mobileCallingPartyNumber

    finalMobileCalledPartyNumber

    12145551234

    12145551234

    origMobileDeviceName

    destMobileDeviceName

    BOTSAU

    BOTSAU

    origMobileCallDuration

    0

    0

    0

    destMobileCallDuration

    0

    0

    35

    mobileCallType

    0

    0

    2048

  14. Session Handoff – Cisco
    Unified IP Phone SEP001FCAE90001, at extension 1000, calls extension 2500. The
    phone rings at both a desk phone and a mobile phone. The called party answers
    on a mobile phone, BOTSAU at mobile number 2145551234 and a conversation
    begins. After 35 seconds, the called party triggers the Session Handoff feature
    and transfers the call to a desk phone. The call continues on desk phone
    SEP001FCAE90022 for another 60 seconds.

    Field

    Parking Lot to Desk Phone

    IP
    Phone to Mobile Phone

    IP
    Phone to IP Phone

    origCallTerminationOnBehalfOf

    24

    24

    24

    destCallTerminationOnBehalfOf

    24

    24

    12

    origCalledRedirectOnBehalfOf

    0

    0

    0

    lastRedirectOnBehalfOf

    0

    0

    24

    joinOnBehalfOf

    0

    0

    24

    origCalledPartyRedirectReason

    0

    0

    0

    lastRedirectReason

    0

    0

    403

    origDeviceName

    SEP001FCAE90001

    SEP001FCAE90001

    SEP001FCAE90001

    destDeviceName

    SEP001FCAE90022

    BOTSARAH

    SEP001FCAE90022

    finalCalledPartyNumber

    2500

    2500

    2500

    huntPilotDN

    mobileCallingPartyNumber

    finalMobileCalledPartyNumber

    2145551234

    origMobileDeviceName

    destMobileDeviceName

    BOTSARAH

    origMobileCallDuration

    0

    0

    0

    destMobileCallDuration

    0

    15

    10

    mobileCallType

    0

    0

    5096

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