Call Detail Records Administration Guide for Cisco Unified Communications Manager, Release 11.5(1)

Mobile phone initiates Dial
via Office Reverse Callback – A mobile phone with a device name of BOTSAU,
a mobile number of 2145551234, and an enterprise number of 1000 invokes the
dial-via-office Reverse callback feature to place a call to extension 2000. The
MAC address of the called device is SEP001FCAE90004. The IP address of the SIP
gateway is 10.194.108.70. The total call duration is 55 seconds.

Field

Dial
via Office Reverse Callback CDR

origCallTerminationOnBehalfOf

0

destCallTerminationOnBehalfOf

12

origCalledRedirectOnBehalfOf

24

lastRedirectOnBehalfOf

24

joinOnBehalfOf

24

origCalledPartyRedirectReason

401

lastRedirectReason

401

origDeviceName

10.194.108.70

destDeviceName

SEP001FCAE9004

finalCalledPartyNumber

2000

huntPilotDN

mobileCallingPartyNumber

2145551234

finalMobileCalledPartyNumber

origMobileDeviceName

BOTSAU

destMobileDeviceName

origMobileCallDuration

55

destMobileCallDuration

mobileCallType

1

Mobile phone initiates Dial
via Office Forward – Mobile phone 2145551234 initiates the Dial via Office
Forward feature to place a call. The mobile phone has a device name of BOTSAU
and is mapped to enterprise number 1000. The called number is extension 823006
with a device MAC address of SEP001FCAE90004. The call crosses a SIP gateway at
10.194.108.70 and lasts for a total duration of 120 seconds.

Field

Dial
via Office Forward CDR

origCallTerminationOnBehalfOf

0

destCallTerminationOnBehalfOf

12

origCalledRedirectOnBehalfOf

0

lastRedirectOnBehalfOf

0

joinOnBehalfOf

0

origCalledPartyRedirectReason

0

lastRedirectReason

0

origDeviceName

10.194.108.70

destDeviceName

SEP001FCAE90004

finalCalledPartyNumber

823006

huntPilotDN

mobileCallingPartyNumber

2145551234

finalMobileCalledPartyNumber

origMobileDeviceName

BOTSAU

destMobileDeviceName

origMobileCallDuration

120

destMobileCallDuration

0

mobileCallType

2

Call to remote destination is rerouted to enterprise number – Cisco Unified IP Phone SEP001FCAE90004, at extension 2000, dials mobile number 2145551234. The destination mobile phone
is mapped to enterprise number 1000 and has the Reroute Remote Destination Calls to Enterprise Number service parameter enabled
in Unified Communications Manager. Unified Communications Manager reroutes the mobile call to enterprise number 1000. The
call crosses SIP gateway GW_SIP and lasts for a total duration of 60 seconds.

Field

Reroute Remote Detination CDR

origCallTerminationOnBehalfOf

0

destCallTerminationOnBehalfOf

12

origCalledRedirectOnBehalfOf

24

lastRedirectOnBehalfOf

24

joinOnBehalfOf

0

origCalledPartyRedirectReason

783

lastRedirectReason

783

origDeviceName

SEP001FCAE90004

destDeviceName

GW_SIP

finalCalledPartyNumber

1000

huntPilotDN

mobileCallingPartyNumber

finalMobileCalledPartyNumber

2145551234

origMobileDeviceName

destMobileDeviceName

2145551234:rdp

origMobileCallDuration

0

destMobileCallDuration

60

mobileCallType

4

Mobile phone invokes deskphone call pickup – Cisco Unified IP Phone SEP001FCAE90004 calls extension 1000, which is shared between a desk phone and a mobile device.
The mobile phone answers the call and then hangs up, triggering the desktop pickup feature. The desktop call pickup timer
runs for about 10 seconds before expiring. After the timer expires, the call is resumed on a Wi-Fi device for another 10 seconds.

Field

Desktop Call Pickup CDR

origCallTerminationOnBehalfOf

0

destCallTerminationOnBehalfOf

12

origCalledRedirectOnBehalfOf

0

lastRedirectOnBehalfOf

0

joinOnBehalfOf

0

origCalledPartyRedirectReason

0

lastRedirectReason

0

origDeviceName

SEP001FCAE90004

destDeviceName

GW_SIP

finalCalledPartyNumber

1000

huntPilotDN

mobileCallingPartyNumber

finalMobileCalledPartyNumber

origMobileDeviceName

destMobileDeviceName

origMobileCallDuration

0

destMobileCallDuration

10

mobileCallType

8

Mobile Connect Call –
Single Number Reach Voicemail policy set to Timer Control – Cisco Unified
IP Phone SEP001FCAE90004, at extension 2000, calls enterprise number 1000.
Mobile Connect is invoked and both the desk phone and mobile phone ring. The
mobile phone uses a mobile identity with a device name of BOTSARAH. The Single
Number Reach Voicemail policy is set to Timer Control. The call traverses a SIP
gateway and lasts for 10 minutes.

Field

CDR

origCallTerminationOnBehalfOf

0

destCallTerminationOnBehalfOf

12

origCalledRedirectOnBehalfOf

0

lastRedirectOnBehalfOf

0

joinOnBehalfOf

0

origCalledPartyRedirectReason

0

lastRedirectReason

0

origDeviceName

SEP001FCAE90004

destDeviceName

GW_SIP

finalCalledPartyNumber

1000

huntPilotDN

mobileCallingPartyNumber

finalMobileCalledPartyNumber

2145551234

origMobileDeviceName

destMobileDeviceName

BOTSARAH

origMobileCallDuration

0

destMobileCallDuration

10

mobileCallType

8

Mobile Connect Call –
Single Number Reach Voicemail Policy set to UserControl Mode -Cisco Unified
IP Phone SEP001FCAE91231 at enterprise number 238011 calls across a SIP
gateway, GW_SIP. The called party is SEP001FCEA91289, at enterprise number
238006 and mobile number 14089022179. Three CDRs are produced.

Field

Announcement to user

Duration Call

IP
Phone to Mobile Phone

origCallTerminationOnBehalfOf

24

24

12

destCallTerminationOnBehalfOf

24

24

24

origCalledRedirectOnBehalfOf

24

24

24

lastRedirectOnBehalfOf

24

24

24

joinOnBehalfOf

0

0

24

origCalledPartyRedirectReason

335

335

335

lastRedirectReason

335

335

335

origDeviceName

SEP001FCAE91231

ParkingLotDevice

SEP001FCAE91231

destDeviceName

GW_SIP

GW_SIP

GW_SIP

finalCalledPartyNumber

238006

238006

238006

huntPilotDN

mobileCallingPartyNumber

finalMobileCalledPartyNumber

14089022179

14089022179

14089022179

origMobileDeviceName

destMobileDeviceName

14089022179:rdp

14089022179:rdp

14089022179:rdp

origMobileCallDuration

0

0

destMobileCallDuration

3

6

mobileCallType

8

8

8

Mobile phone makes an Enterprise Feature Access (EFA) call with two-stage dialing – Remote destination deepak-RDP, at 4089022179 with shared-line desk phone SEP001EBE90DE95 and enterprise number 238006,
calls internal desk phone SEP001FCAE91231, at enterprise number 238011, using Enterprise Feature Access two-stage dialing.
Total call duration is 30 seconds. Two CDRs are produced: one for the mobile phone dialing the EFA access codes into Unified
Communications Manager and the second for the mobile phone to desk phone conversation.

Field

Mobile Phone to Unified Communications Manager

Mobile Phone to Desk Phone

origCallTerminationOnBehalfOf

24

12

destCallTerminationOnBehalfOf

24

24

origCalledRedirectOnBehalfOf

24

24

lastRedirectOnBehalfOf

24

24

joinOnBehalfOf

24

24

origCalledPartyRedirectReason

402

402

lastRedirectReason

402

402

origDeviceName

GW_SIP

GW_SIP

destDeviceName

ParkingLotDevice

SEP001FCAE91231

finalCalledPartyNumber

00111101001

238011

huntPilotDN

mobileCallingPartyNumber

14089022179

14089022179

finalMobileCalledPartyNumber

origMobileDeviceName

14089022179:rdp

14089022179:rdp

destMobileDeviceName

origMobileCallDuration

5

25

destMobileCallDuration

0

mobileCallType

32

32

Mobile phone makes a Mobile Voice Access call – Remote destination 4089022179, with shared line desk phone SEP001EBE90DE95 at enterprise number 238006, uses Mobile Voice
Access to call an internal desk phone SEP00000000000002 at enterprise number 238011. The remote destination has a remote destination
profile of deepak-rdp. The call traverses SIP gateway GW_SIP and lasts for 60 seconds.

Field

Mobile Phone to Desk Phone

origCallTerminationOnBehalfOf

12

destCallTerminationOnBehalfOf

0

origCalledRedirectOnBehalfOf

24

lastRedirectOnBehalfOf

24

joinOnBehalfOf

24

origCalledPartyRedirectReason

399

lastRedirectReason

399

origDeviceName

GW_SIP

destDeviceName

SEP00000000000002

finalCalledPartyNumber

238011

huntPilotDN

mobileCallingPartyNumber

14089022179

finalMobileCalledPartyNumber

origMobileDeviceName

14089022179:rdp

destMobileDeviceName

origMobileCallDuration

60

destMobileCallDuration

mobileCallType

16

Mobility Hand-In –
Cisco Unified IP Phone SEP001FCAE91231 at enterprise number 238011, calls
enterprise number 238006, which is unregistered on the VoIP side, but
registered to the smartphone TCTSAU. The mobile identity of the smartphone is
14089022179. At the beginning of the call TCTSAU is located in a cellular
network, but the device moves into Wi-Fi range and the Hand-In feature is
invoked to move the call into the enterprise. The total call duration is 85
seconds, with the called device in Wi-Fi range for the last 30 seconds.

Field

IP
Phone to Cellular Phone

IP
Phone to IP Phone

origCallTerminationOnBehalfOf

24

12

destCallTerminationOnBehalfOf

24

24

origCalledRedirectOnBehalfOf

0

0

lastRedirectOnBehalfOf

0

24

joinOnBehalfOf

0

24

origCalledPartyRedirectReason

0

303

lastRedirectReason

0

303

origDeviceName

SEP001FCAE91231

SEP001FCAE91231

destDeviceName

GW_SIP

TCTSAU

finalCalledPartyNumber

238006

238006

huntPilotDN

mobileCallingPartyNumber

finalMobileCalledPartyNumber

14089022179

origMobileDeviceName

destMobileDeviceName

TCTSAU

origMobileCallDuration

0

0

destMobileCallDuration

55

mobileCallType

8

72

Mobility Hand-Out –
Cisco Unified IP Phone SEP001FCAE94005 at enterprise number 238011, calls a
dual-mode smartphone with a mobile identity of 14089022179, at enterprise
number 238006. The smartphone is in local Wi-Fi range when the call is answered
and the two parties speak for 27 seconds. The smartphone moves out of the
enterprise network and the call is switched to the cell network, after which
the parties continue to speak for another 25 seconds.

Field

IP
Phone to IP Phone

IP
Phone to Cell Network

origCallTerminationOnBehalfOf

24

0

destCallTerminationOnBehalfOf

24

12

origCalledRedirectOnBehalfOf

0

0

lastRedirectOnBehalfOf

0

24

joinOnBehalfOf

0

24

origCalledPartyRedirectReason

0

0

lastRedirectReason

0

319

origDeviceName

SEP001FCAE94005

SEP001FCAE94005

destDeviceName

TCTSAU

GW_SIP

finalCalledPartyNumber

238006

238006

huntPilotDN

mobileCallingPartyNumber

finalMobileCalledPartyNumber

14089022179

origMobileDeviceName

destMobileDeviceName

TCTSAU

origMobileCallDuration

0

0

destMobileCallDuration

0

23

mobileCallType

0

128

Mobile phone invokes Least Cost Routing Hand-Out using Dial via Office Reverse Callback – A dual-mode phone, BOTSAU, with a mobile identity of 14089022179, is within the enterprise wifi network and registered
to enterprise number 238006. The phone invokes Dial via Office Reverse Callback (DVOR) using least cost routing to call enterprise
number 238011. The two parties speak for 25 seconds, but the mobile phone moves out of Wi-Fi range, triggering the handout
feature to the cellular network. On the cell network, the two parties speak for another 35 seconds.

Field

DVOR
callback

IP
phone to IP phone

Mobile phone to IP phone

origCallTerminationOnBehalfOf

24

24

0

destCallTerminationOnBehalfOf

24

24

12

origCalledRedirectOnBehalfOf

0

0

0

lastRedirectOnBehalfOf

0

0

24

joinOnBehalfOf

0

0

24

origCalledPartyRedirectReason

0

0

0

lastRedirectReason

0

0

319

origDeviceName

ParkingLotDevice

BOTSAU

GW_SIP

destDeviceName

GW_SIP

SEP001FCAE91231

SEP001FCAE91231

finalCalledPartyNumber

238006

238011

238011

huntPilotDN

mobileCallingPartyNumber

14089022179

finalMobileCalledPartyNumber

14089022179

origMobileDeviceName

BOTSAU

destMobileDeviceName

BOTSAU

origMobileCallDuration

0

0

35

destMobileCallDuration

0

0

mobileCallType

0

0

512

Mobile Phone invokes Least
Cost Routing Hand-Out using Dial via Office Forward – A dual-mode phone,
BOTSAU, with a mobile number of 14089022179, is mapped to enterprise number
238006 and is within Wi-Fi range of the enterprise. The phone invokes Dial via
Office Forward with least cost routing to place a call to enterprise number
238011, which is registered to a Cisco Unified IP Phone SEP001FCAE91006. The
two parties talk for 30 seconds before the mobile phone moves out of Wi-Fi
range and the call is handed out to the cell network, following which the call
continues for another 25 seconds.

Field

IP
Phone to IP Phone

Mobile Phone to IP Phone

origCallTerminationOnBehalfOf

24

12

destCallTerminationOnBehalfOf

24

0

origCalledRedirectOnBehalfOf

0

0

lastRedirectOnBehalfOf

0

24

joinOnBehalfOf

0

24

origCalledPartyRedirectReason

0

0

lastRedirectReason

0

319

origDeviceName

BOTSAU

GW_SIP

destDeviceName

SEP001FCAE91006

SEP001FCAE91006

finalCalledPartyNumber

238011

238011

huntPilotDN

mobileCallingPartyNumber

14089022179

finalMobileCalledPartyNumber

origMobileDeviceName

BOTSAU

destMobileDeviceName

origMobileCallDuration

0

0

destMobileCallDuration

0

25

mobileCallType

0

130

Send Call to Mobile – A Cisco Unified IP Phone SEP001FCAE90001 at 238011, makes a call to enterprise number 238006. The called party answers
the call on Cisco Unified IP Phone SEP001FCAE90022. The conversation continues for 45 seconds before the called party presses
the Mobility softkey to send the call to the mobile phone, BOTSAU, at 12145551234. The call continues on the mobile phone
for another 35 seconds. The total call duration is 55 seconds.

Field

Announcement

IP
Phone to IP Phone

IP
Phone to Mobile Phone

origCallTerminationOnBehalfOf

24

24

24

destCallTerminationOnBehalfOf

24

24

12

origCalledRedirectOnBehalfOf

0

0

0

lastRedirectOnBehalfOf

0

0

24

joinOnBehalfOf

0

0

24

origCalledPartyRedirectReason

0

0

0

lastRedirectReason

0

0

415

origDeviceName

SEP001FCAE90001

SEP001FCAE90001

SEP001FCAE90001

destDeviceName

GW_SIP

SEP001FCAE90022

GW_SIP

finalCalledPartyNumber

238006

238006

238006

huntPilotDN

mobileCallingPartyNumber

finalMobileCalledPartyNumber

12145551234

12145551234

origMobileDeviceName

destMobileDeviceName

BOTSAU

BOTSAU

origMobileCallDuration

0

0

0

destMobileCallDuration

0

0

35

mobileCallType

0

0

2048

Session Handoff – Cisco
Unified IP Phone SEP001FCAE90001, at extension 1000, calls extension 2500. The
phone rings at both a desk phone and a mobile phone. The called party answers
on a mobile phone, BOTSAU at mobile number 2145551234 and a conversation
begins. After 35 seconds, the called party triggers the Session Handoff feature
and transfers the call to a desk phone. The call continues on desk phone
SEP001FCAE90022 for another 60 seconds.

Field

Parking Lot to Desk Phone

IP
Phone to Mobile Phone

IP
Phone to IP Phone

origCallTerminationOnBehalfOf

24

24

24

destCallTerminationOnBehalfOf

24

24

12

origCalledRedirectOnBehalfOf

0

0

0

lastRedirectOnBehalfOf

0

0

24

joinOnBehalfOf

0

0

24

origCalledPartyRedirectReason

0

0

0

lastRedirectReason

0

0

403

origDeviceName

SEP001FCAE90001

SEP001FCAE90001

SEP001FCAE90001

destDeviceName

SEP001FCAE90022

BOTSARAH

SEP001FCAE90022

finalCalledPartyNumber

2500

2500

2500

huntPilotDN

mobileCallingPartyNumber

finalMobileCalledPartyNumber

2145551234

origMobileDeviceName

destMobileDeviceName

BOTSARAH

origMobileCallDuration

0

0

0

destMobileCallDuration

0

15

10

mobileCallType

0

0

5096